Data protection
With this privacy statement, we inform you about the personal data we process in connection with our activities and operations, including our mona-kollektiv.ch website. We provide specific information on why, how, and where we process personal data. Furthermore, we also provide information about the rights of individuals whose data we process.
For specific or additional activities and operations, additional privacy statements, as well as other legal documents such as Terms and Conditions (T&Cs), Usage Terms, or Participation Terms, may apply.
We are subject to Swiss data protection laws and, if applicable, foreign data protection laws, such as those of the European Union (EU) under the General Data Protection Regulation (GDPR). The European Commission acknowledges that Swiss data protection law provides for adequate data protection.
1. Contact Addresses
Responsibility for the processing of personal data:
Simone Schregenberger
info@mona-kollektiv.ch
We will inform you if, in individual cases, there are other controllers responsible for the processing of personal data.
2. Terms and Legal Basis
2.1 Terms
Personal data is any information that relates to an identified or identifiable natural person. A data subject is a person about whom we process personal data.
Processing includes any handling of personal data, regardless of the means and procedures used, such as querying, matching, adapting, archiving, storing, reading out, disclosing, procuring, recording, collecting, deleting, disclosing, arranging, organizing, storing, modifying, disseminating, linking, destroying and using personal data.
The European Economic Area (EEA) includes the member states of the European Union (EU) as well as the Principality of Liechtenstein, Iceland, and Norway. The General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personal data.
2.2 Legal basis
We process personal data in accordance with Swiss data protection law such as, in particular, the Swiss Federal Act on Data Protection (Data Protection Act, DPA) and the Ordinance on Data Protection (Data Protection Ordinance, DPA).
We process – if and to the extent that the General Data Protection Regulation (GDPR) is applicable – personal data in accordance with at least one of the following legal bases:
- Art. 6 par. 1 lit. b GDPR for the necessary processing of personal data for the fulfillment of a contract with the data subject as well as for the implementation of pre-contractual measures.
- Art. 6 par. 1 lit. f DSGVO for the necessary processing of personal data to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests include, in particular, our interest in being able to carry out our activities and operations permanently, in a user-friendly, secure and reliable manner and to communicate about them, the guarantee of information security, protection against misuse, the enforcement of our own legal claims and compliance with Swiss law.
- Art. 6 par. 1 lit. c GDPR for the processing of personal data necessary to comply with a legal obligation to which we are subject under any applicable law of Member States in the European Economic Area (EEA).
- Art. 6 par. 1 lit. e GDPR for the necessary processing of personal data for the performance of a task carried out in the public interest.
- Art. 6 par. 1 lit. a GDPR for the processing of personal data with the consent of the data subject.
- Art. 6 par. 1 lit. d GDPR for the necessary processing of personal data to protect vital interests of the data subject or another natural person.
3. nature, scope and purpose
We process those personal data that are necessary to carry out our activities and operations in a durable, user-friendly, safe and reliable manner. Such personal data may fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data, and contract and payment data, in particular.
We process personal data for the period of time that is necessary for the respective purpose(s) or required by law. Personal data whose processing is no longer necessary is anonymized or deleted.
We may have personal data processed by third parties. We may process personal data jointly with third parties or transfer it to third parties. Such third parties are, in particular, specialized providers whose services we use. We also ensure data protection with such third parties.
As a matter of principle, we only process personal data with the consent of the persons concerned. If and to the extent that processing is permitted for other legal reasons, we may refrain from obtaining consent. For example, we may process personal data without consent in order to fulfill a contract, to comply with legal obligations or to protect overriding interests.
In this context, we process in particular information that a data subject voluntarily provides to us when contacting us – for example, by mail, e-mail, instant messaging, contact form, social media or telephone – or when registering for a user account. We may store such information, for example, in an address book or with comparable tools. If we receive data about other persons, the transmitting persons are obliged to ensure data protection towards these persons as well as to ensure the accuracy of this personal data.
We also process personal data that we receive from third parties, obtain from publicly available sources or collect in the course of our activities and operations, if and to the extent that such processing is permitted for legal reasons.
4. personal data abroad
We generally process personal data in Switzerland and in the European Economic Area (EEA). However, we may also export or transfer personal data to other countries, in particular in order to process it or have it processed there.
We can export personal data to all countries and territories on Earth and elsewhere in the universe, provided that the local law, according to a decision by the Swiss Federal Council, ensures adequate data protection and, if applicable under the General Data Protection Regulation (GDPR), according to a decision by the European Commission, ensures adequate data protection.
We may transfer personal data to countries whose laws do not ensure adequate data protection, provided that data protection is ensured for other reasons, in particular on the basis of standard data protection clauses or with other appropriate safeguards. Exceptionally, we may export personal data to countries without adequate or appropriate data protection if the special data protection requirements are met, for example, the express consent of the data subjects or a direct connection with the conclusion or performance of a contract. We will be happy to provide information about any guarantees to data subjects upon request or provide a copy of any guarantees.
5. rights of data subjects
5.1 Data protection law claims
We grant data subjects all claims in accordance with applicable data protection law. Data subjects have the following rights in particular:
- Information: Data subjects may request information as to whether we process personal data about them and, if so, what personal data is involved. Data subjects are also provided with the information necessary to assert their claims under data protection law and to ensure transparency. This includes the processed personal data as such, but also, among other things, information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
- Correction and restriction: Data subjects can have incorrect personal data corrected, incomplete data completed and the processing of their data restricted.
- Deletion and Objection: Data subjects can request the deletion of personal data (“Right to be Forgotten”) and object to the processing of their data with effect for the future.
- Data release and data transfer: Data subjects may request the surrender of personal data or the transfer of their data to another data controller.
We may suspend, limit or deny the exercise of data subjects’ rights to the extent permitted by law. We can point out to data subjects any requirements they may have to meet in order to exercise their rights under data protection law. For example, we may refuse to provide information in whole or in part on the grounds of trade secrets or the protection of others. For example, we may also refuse to delete personal data in whole or in part with reference to statutory retention obligations.
We may exceptionally provide for costs for the exercise of the rights. We inform affected persons in advance about any costs.
We are required to take reasonable steps to identify data subjects who request information or assert other rights. Affected persons are obliged to cooperate.
5.2 Right to complain
Data subjects have the right to enforce their data protection claims through legal channels or to lodge a complaint with a competent data protection supervisory authority.
The data protection supervisory authority for private entities and federal agencies in Switzerland is the Eidgenössische Datenschutz- und Öffentlichkeitsbeauftragte (EDÖB).
Data subjects have the right to lodge a complaint with a competent European data protection supervisory authority, to the extent that the General Data Protection Regulation (GDPR) is applicable.
6. data security
We take suitable technical and organizational measures to ensure data security that is appropriate to the respective risk. However, we cannot guarantee absolute data security.
Access to our website is secured using transport encryption (SSL/TLS), especially with the Hypertext Transfer Protocol Secure, abbreviated as HTTPS. Most browsers mark transport encryption with a padlock in the address bar.
Our digital communication, like all digital communication in general, is subject to mass surveillance without cause or suspicion, as well as other forms of surveillance by security authorities in Switzerland, the rest of Europe, the United States of America (USA), and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police agencies and other security authorities.
7. use of the website
7.1 Cookies
We may use cookies. Cookies, whether they are our own cookies (First-Party Cookies) or cookies from third parties whose services we use (Third-Party Cookies), are data stored in the browser. Such stored data need not be limited to traditional cookies in text form.
Cookies can be stored in the browser temporarily as “session cookies” or for a certain period of time as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. In particular, cookies make it possible to recognize a browser the next time it visits our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.
Cookies can be completely or partially deactivated and deleted in the browser settings at any time. Without cookies, our website may no longer be fully available. We request – at least to the extent required – active and explicit consent for the use of cookies.
For cookies used for performance and reach measurement or for advertising, a general objection (“opt-out”) is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
7.2 Server log files
We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, IP addressThe following data is stored on our website: access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-pages called up on our website including the amount of data transferred, the last website called up in the same browser window (referrer).
We store such information, which may also constitute personal data, in server log files. The information is necessary to provide our website permanently, user-friendly and reliably as well as to ensure data security and thus in particular the protection of personal data – also by third parties or with the help of third parties.
7.3 Tracking pixel
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. In the case of tracking pixels, including those from third parties whose services we use, these are small, typically invisible images that are automatically retrieved when visiting our website. Counting pixels can be used to capture the same information as server log files.
8. notifications and messages
We send notifications and communications via email and other communication channels, such as instant messaging or SMS.
8.1 Success and reach measurement
Notifications and messages may contain web links or tracking pixels that capture whether an individual message was opened and which web links were clicked. Such web links and tracking pixels may also track usage of notifications and communications on a personal basis. We need this statistical recording of usage for success and reach measurement in order to be able to send notifications and messages based on the needs and reading habits of the recipients in an effective and user-friendly manner as well as permanently, securely and reliably.
8.2 Consent and objection
In principle, you must expressly consent to the use of your e-mail address and other contact addresses, unless the use is permitted for other legal reasons. For any consent, we use the “double opt-in” procedure whenever possible, which means that you will receive an e-mail with a web link that you must click to confirm, so that no misuse by unauthorized third parties can take place. We may log such consents including IP address, date and time for evidentiary and security purposes.
In principle, you can object to receiving notifications and communications such as newsletters at any time. With such an objection, you can simultaneously object to the statistical recording of usage for performance and reach measurement. This is subject to any required notifications and communications in connection with our activities and operations.
9. social media
We are present on social media platforms and other online platforms in order to be able to communicate with interested persons as well as to inform them about our activities and operations. In connection with such platforms, personal data may also be processed outside of Switzerland and the European Economic Area (EEA).
The General Terms and Conditions (GTC) and Terms of Use as well as data protection declarations and other provisions of the individual operators of such platforms shall also apply in each case. These provisions inform in particular about the rights of data subjects directly against the respective platform, which includes, for example, the right to information.
For our social media presence on Facebook, including the so-called Page Insights, we are jointly responsible with Meta Platforms Ireland Limited (Ireland), to the extent that the General Data Protection Regulation (GDPR) is applicable. Meta Platforms Ireland Limited is part of the Meta companies (including in the USA). Page insights provide information about how visitors interact with our Facebook presence. We use Page Insights to provide our social media presence on Facebook in an effective and user-friendly manner.
Further information on the nature, scope and purpose of data processing, information on the rights of data subjects and the contact details of Facebook as well as Facebook’s data protection officer can be found in Facebook’s privacy policy. We have entered into the so-called “Responsible Party Addendum” with Facebook, thereby agreeing in particular that Facebook is responsible for ensuring the rights of data subjects. For the so-called page insights, the corresponding information can be found on the page “Information on page insights” including “Information on page insights data”.
10. services from third parties
We use services of specialized third parties in order to carry out our activities and operations in a durable, user-friendly, safe and reliable manner. Among other things, such services allow us to embed functions and content on our website. In the case of such embedding, the services used record the IP addresses of the users at least temporarily for technically compelling reasons.
For necessary security, statistical and technical purposes, third parties whose services we use may process data related to our activities and operations in aggregated, anonymized or pseudonymized form. This is, for example, performance or usage data in order to be able to offer the respective service.
We use in particular:
- Google Services: Providers: Google LLC (USA) / Google Ireland Limited (Ireland) for users in the European Economic Area (EEA) and Switzerland; General Privacy Information: “Privacy and Security Principles, Privacy Policy, “Google is committed to complying with applicable privacy laws”,” Privacy Guide in Google Products”, “How we use data from websites or apps on or in which our services are used” (Google disclosures), “Cookie types and other technologies used by Google”, “Personalized advertising” (enable/disable/settings).
10.1 Digital infrastructure
We use services from specialized third parties to access required digital infrastructure in connection with our activities and operations. These include, for example, hosting and storage services from selected providers.
We use in particular:
- Hostpoint: Hosting; Provider: Hostpoint AG (Switzerland); Privacy Information: Privacy Policy.
10.2 Social media functions and social media content
We use third party services and plugins to embed features and content from social media platforms and to enable sharing of content on social media platforms and other ways.
We use in particular:
- Instagram Platform: Embedding Instagram content; Providers: Meta Platforms Ireland Limited (Ireland) and other Meta companies (including in the USA); Privacy Information: Privacy Policy (Instagram), Privacy Policy (Facebook).
10.3 Digital audio and video content
We use services from specialized third parties to enable direct playback of digital audio and video content, such as music or podcasts.
We use in particular:
YouTube:
Video platform; Provider: Google; YouTube-specific information: “Privacy and Security Center”, “My Data on YouTube”.
10.4 Payments
We use specialized service providers to process our customers’ payments securely and reliably. For the processing of payments, the legal texts of the individual service providers, such as general terms and conditions (GTC) or data protection declarations, shall apply in addition.
We use in particular:
- PayPal (including Braintree): Payment processing; Providers: PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg) / PayPal Pte. Ltd. (Singapore); Privacy Information: Privacy Policy, “Statement on Cookies and Tracking Technologies.”
- zahls.ch: Digital receipt of payments; Provider: siebenberge gmbh (Switzerland); Data protection information: Privacy policy.
10.5 Advertising
We use the option to display targeted advertisements for our activities and operations on third parties such as social media platforms and search engines.
We would like to use such advertising to reach in particular people who are already interested in our activities and operations or who might be interested in them(remarketing and targeting). For this purpose, we may transmit relevant – possibly also personal – information to third parties who enable such advertising. We can also determine whether our advertising is successful, that is, in particular, whether it leads to visits to our website (conversion tracking).
Third parties with whom we advertise and where you are registered as a user may be able to assign the use of our website to your profile there.
We use in particular:
Facebook Advertising (Facebook Ads):
Social media advertising; provider: Meta Platforms Ireland Limited (Ireland) and other Meta companies (including in the USA); data protection information: remarketing and targeting in particular with the Facebook pixel as well as Custom Audiences including Lookalike Audiences, data protection declaration, “advertising preferences” (user registration required).
Google Ads:
Search engine advertising; Provider: Google; Google Ads-specific data: Advertising based on, among other things, search queries, using various domain names – in particular doubleclick.net, googleadservices.com and googlesyndication.com – for Google Ads, “Advertising” (Google), “Why am I seeing a particular ad?”.
Instagram Ads:
Social media advertising; Providers: Meta Platforms Ireland Limited (Ireland) and other meta-companies (including in the USA); data protection information: remarketing and targeting in particular with Facebook pixel as well as Custom Audiences including Lookalike Audiences, Privacy Policy (Instagram), Privacy Policy (Facebook), “Advertising Preferences” (Instagram) (user login required), “Advertising Preferences” (Facebook) (user login required).
Pinterest Ads:
Social media advertising; provider: Pinterest Inc. (USA) / Pinterest Europe Ltd. (Ireland) for users in the European Economic Area (EEA); Privacy information: Remarketing and targeting, especially with the Pinterest tag, “Privacy, Security, and Legal,” Privacy Policy, “Personalization and Data,” “Personalized Ads on Pinterest,” “Data Sharing on Pinterest,” Cookie Policy.
11. participation in partner programs
We participate in affiliate programs. On the one hand, we may be compensated for references to third-party offers or for linking to third-party offers. On the other hand, we may compensate third parties for referring to our activities and operations or linking to our online offering (affiliate marketing). In this context, it is possible to record – even on an individual basis – which offers are being taken up and which web links are being followed.
We particularly participate in:
- AWIN: Shopping, especially in the German-speaking region; Provider: AWIN AG (Germany); Privacy information: AWIN’s Privacy Policy.
12. Measurement of Success and Reach
We are trying to determine how our online offering is being used. In this context, we can, for example, measure the success and reach of our activities and operations, as well as the impact of third-party links to our website. But we can also, for example, try out and compare how different parts or versions of our online offering are used (“A/B test” method). Based on the results of the performance and reach measurement, we can in particular correct errors, strengthen popular content or make improvements to our online offering.
In most cases, the IP addresses of individual users are stored for performance and reach measurement. In this case, IP addresses are generally shortened (“IP masking”) in order to follow the principle of data economy through the corresponding pseudonymization.
Cookies may be used for performance and reach measurement and user profiles may be created. Any user profiles created may include, for example, the individual pages visited or content viewed on our website, information about screen size or browser window size, and the approximate location – at least in general terms. In principle, any user profiles created are exclusively pseudonymized and not used for the identification of individual users. Individual services of third parties with which users are registered can, at most, assign the use of our online offer to the user account or user profile with the respective service.
We use in particular:
Google Analytics:
Performance and reach measurement; Provider: Google; Google Analytics-specific information: Measurement also across different browsers and devices (cross-device tracking) as well as with pseudonymized IP addresses, which are only transmitted in full to Google in the USA as an exception, “Privacy Policy”, “Browser Add-on to deactivate Google Analytics”.- Hotjar: Recording of user behavior; Provider: Hotjar Ltd. (Malta); Privacy information: Recording without reference to individual website visitors, such as mouse movements and clicks or other input actions. “Your Privacy & Hotjar” (“Your Privacy & Hotjar”)., Privacy policy, Cookie Policy, Object to collection by Hotjar (“Do Not Track: Do you want to tell Hotjar not to collect your data?”).
13. Final Provisions
We may amend and supplement this privacy policy at any time. We will inform about such adjustments and additions in an appropriate form, in particular by publishing the respective current privacy policy on our website.